Shipping & Returns
HAVA has a 100% happiness guarantee, if for any reason you are unhappy with your purchase you can return it within 14 days of purchase for a full refund minus shipping costs or an exchange within 30 days.
We do not accept returns/exchanges on sale items, however; sale items can beexchanged for another size within 5 days, if available.
- Please contact us at : firstname.lastname@example.org, to arrange your return
- returned items must be in original condition and packaging with hangtag attached.
- shipping and handling fees are not refundable
- returned items will be credited back to the original credit card used at the time of purchase.
- if a garment is defective or the wrong item shipped, please contact our customer service team within 5 days of receiving the order.
- returned items will not be accepted after 14 days from date of purchase.
- Items cannot be exchanged after 30 days from date of purchase.
- item(s) to be exchanged must be unworn and in original condition and packaging with hangtags attached.
Return Shipping Costs
We are not responsible for the cost of return shipping unless incorrect item(s) sent or item(s) damaged. Free shipping and return offers apply only to products purchased while the promotion is active and for orders placed using a valid code. Our return policy is the same for products purchased during free shipping and returns promo periods, but the shipping and handling fees are waived. Free returns within 14 days. Free exchanges within 30 days.